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I am convinced that the skills we develop in treating people with dignity, respect, and fairness are core to our very existence.

Business owners must view their employees as partners. Not just say it, but act like it, make policies like it, live it. Businesses must view their customers like partners with long term value in mind. High quality, integrity, ease of resolving problems. In fact what area of life isn’t improved by developing and increasing our skills with regard to how we relate? Especially when we disagree!

As I’ve worked with clients on their marketing and management strategies, I’ve used this basic principle: healthy relationships are reciprocal, transparent, and mutual. How can you market your product like a pimp and expect your customer to respect you? How can you treat your employees like prostitutes and expect sincere loyalty? But yet, if you really step back and look at the wage slavery in America, you’ll see that these relationships are typically just as bad, humiliating, disrespectful, and greedy as the one’s above.

We have to consider that there IS systemic degradation of relationships when the object of that system is the accumulation of capital over the creation of value. As you’ll see in this video, a surprisingly constructive one, the issue is much larger than a single arrest under tense circumstances. In fact it is even bigger than racial profiling. It extends to every race. Wage slavery has made slaves of us all and it’s time to change our course.

Listen to the dialog but let yourself see the bigger picture. Most of today’s challenges are at the system level. If you want change, in your business, life, or whatever….you have to start looking at the systems.

Love to hear your thoughts on this.

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8 Responses to “Systems, It’s the Systems!”

  1. Jo Rae Perkins

    p.s. did I miss the point? Ok, now I maybe embarrassed. ‘~’

  2. Erick

    @Catherine Hope Rupp, While I agree with your point, I think in this case it was more a problem of the phone (or whatever communication method they used) introducing a delay between when one man spoke and when the other heard him. If you notice, in the middle, they are trying not to interrupt each other, but they can’t tell that the other is talking until they’ve already started talking themselves.

  3. Martin Allan

    This was a very constructive example. However, as we know, sometimes telemarketers for example approach business people via scripts particularly those based off-shore to the US & Australia & they have to be brought into line very quickly. I would be a very wealthy man if I had a $1 for every call I have had from India asking me to switch phone companies using this method over the years.

  4. Rachel

    This segment probably wouldn’t have made it to broadcast 5-10 years ago. I think its very positive to look at this as an opportunity to speak about pain, stereotypes, and limiting beliefs that, while less prevalent than in previous decades, are still a major factor for millions of Americans. Without respect and empathy, there will be no constructive dialogue or healing. The opportunity to turn a “scandal” into a platform is the kind of redemption we all could benefit from. Thank you, Eric, for highlighting this.

  5. Steve Williams

    My first reaction to the whole situation is, “Unequal weights are an abomination to the LORD, and false scales are not good.” (Proverbs 20:23) The exhibition of belligerent behavior when being questioned by a police officer would get MOST people carted off to jail. Why not a “respected” professor from a major university? What Rev. Jackson did not mention was that there were three officers present; 1 white, 1 African-American, 1 Hispanic. I believe the “system” employed by the police officers worked. The “system” applied by the professor resulted in being handcuffed and being booked. When systems (worldviews?) collide, the residue reaches well-beyond the point of impact. Some pickup pieces and hurl them at others, while some work to restore. The measure of person is their response to the residue – “Will I hurl or restore?” Character is displayed and/or developed in these situations, IF one’s character matters to them.

  6. admin

    @Catherine Hope Rupp, totally agree. Perhaps we should teach our kids that in school…imagine a nation of great listeners!!!! Heck, perhaps we should do this for the congress. Imagine a government of great listeners!

  7. Catherine Hope Rupp

    Interesting video. Both men interrupted each other. Native americans use something called a Talking Stick where the person talking with the stick is heard and the other person can not speak until the stick is passed to him or her. I have never tried this myself, but it sounds like a good idea. It is good to really hear each other and listen without being interrupted by each other. Just a thought.

  8. admin

    If you watch the whole thing, I’d say it’s pretty constructive. But what is the solution? No one ever says…

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